OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
72 ratings and 60 comments received in the last 90 days.
30 September 2026
Very satisfied with everything
28 September 2026
Jennifer was fantastic throughout the entire process. I was specifically looking for a 5-door MINI, and she went above and beyond to help me find exactly what I wanted. She kept me informed, answered all my questions.
28 September 2026
Car was late in arriving but Rebecca (sales person) kept me updated .
25 September 2026
As a returning customer to MINI, the customer service I have received each time from Jennifer has been great. She always goes above and beyond and I always feel like she really cares about her customers.
22 September 2026
Jennifer in Irvine was brilliant from start to finish. Nothing was any bother and everything explained well.
09 September 2026
Fantastic customer service throughout the purchase of my new mini
31 August 2026
Everything went smooth from start to finish
25 August 2026
Straight away Jennifer advised me on the best mini for my needs. She was very clear on the process.
04 August 2026
The service from Laura at the dealership was fantastic, she answered all our questions and made the whole experience a pleasure. The only reason it's not 5 stars is the delay in the delivery of the vehicle.
03 October 2026
It's just a terrific service
02 October 2026
Excellent service
01 October 2026
Excellent services from start to finish
25 September 2026
Ease of booking, knowledgeable staff
25 September 2026
Seamelss process throughout the service experience.
24 September 2026
No reason
23 September 2026
Great job done and my son says car drives so much better following service.
18 September 2026
Staff were courteous and the mechanic kept me up to date on progress
16 September 2026
Efficient
13 September 2026
Great service
FIND Arnold Clark Irvine.
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 18:00
- Sun:11:00 - 18:00
Phone
- 01294 440863
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
Address
- Ayr Road, Irvine, KA12 8BZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01294 440859
Irvine and the surrounding areas, including Kilmarnock, Ayr, Kilwinning and Troon
02 October 2026
All pretty good